PAYMENT & REFUND POLICY
- Optiyard.ai is a platform that offers both free services and paid options.
- Discounted rates are available to users that renew prior to 90 days of their plan's expiration.
- These conditions apply whether user secures a "discounted rate" for early renewal, or if customer paid "full price".
- Tansect reserves the right to offer new plans and pricing, and cancel existing plans, as business dictates.
- Users with paid plans that get discountinued will have their existing pricing and functionality honored until the expiration date of their existing plan.
- OptiYard does not announce plan changes, or new plans, prior to their posting on the site.
- Users that purchased a plan on a previous date may not receive refunds or plan changes (excluding the terms on this page) if a new plan, or reduced price, becomes available after their purchase. Exceptions are made at the discretion of OptiYard.ai.
- If user has a "free plan" and upgrades, that upgrade will be active for 365 days...and will extend 365 days with each renewal (if existing plan exists) and/or upgrade.
- If user upgrades from current plan, their expiration is extended 365 days from original expiration...and their plan immediately upgrades, regardless of original expiration
- If user downgrades, the downgrade will become effective at the original expiration date, and the new plan will become effective for 365 days from the original expiration date.
- If a plan expires without renewal, it will default to the "FREE" plan.
- If a plan downgrades, user is encouraged to remove yard spots and users to meet your new plan's parameters... prior to expiration. Otherwise, OptiYard reserves the right to set their account to default options of new plan...which may not match the user's needs/expectations
- THERE IS NOT A REFUND OPTION, even if downgrading. Downgrades and changes will be reflected at the end of the original expiration date.
- Users of the "FREE" plan idemnifies Tansect, Inc and OptiYard of all damages created by downtime or other operational interuptions.
- Tansect reserves the right to terminate all OptiYard.ai functions operations upon the expiration date of a paid user's existing plan.
- Tansect reserves the right to terminate all OptiYard.ai funcations and operations for any free plan with 30 days notice.
- Location Admins/Moderators manage the users of their locations directly and can terminate, or add, users as their plan and/or operation needs.